FREQUENTLY ASKED QUESTIONS (FAQs)

1. What is customer forum?

‒ Customer forum is a discussion forum where customers raise questions, share ideas and interests among each other, suggest ideas to Ethio telecom and many more.

2. How do I register at customer forum?

‒ You can register for customer forum portal using one of your email addresses or you can sign up using your Gmail

3. What benefits I get using customer forum?

‒ You can create social connections to share/get experiences from/to forum users, get answer for your questions and many more

4. What are the terms and conditions to use customer forum?

‒ You can get the terms and conditions here

5. How to tag in a post?

‒ You can use “@” followed by a user name to tag someone

6. How to mention in a post?

‒ You can use “#” followed by a category to tag title/category

7. How do I report inappropriate posts?

‒ When you observe inappropriate posts on the forum, you can select the dropdown link under the post and select report post. You can state the reason why do you want to select and report. Our digital customer care team will be notified for further action

8. How to Recognize Remove and Avoid malware In order to Access teleform account

‒If you don’t recognize a program on your device or are prompted to install bundled software, decline the additional program or exit the installation process. such as your plugins on your browser extension