Dear Esteemed Customers, We prioritize your satisfaction and strive to provide exceptional service at our company. In our dedication to guarantee accessibility and personalized assistance, we offer a range of convenient channels, including our service centers, partnerships, and digital/self-service platforms. In our commitment to meeting your unique needs and expectations, we are enthusiastic about elevating the quality of our service centers. Your feedback plays a vital role in this improvement process, and we kindly invite your participation in this questionnaire focused on Ethio Telecom service centers. Your genuine responses will greatly contribute to improving our service center quality. We sincerely appreciate your time and valuable input. Thank you in advance and we value your genuine response! Please rate your agreement with the following statements, using a scale of 1 (Strongly Disagree) to 3 (Strongly Agree) https://forms.gle/Rd1piBkS7fNcZFtx5